Insurance

Motor Insurance Claim
AI Agent

An AI agent that captures claim details, collects vehicle photos and repair estimates, assesses damage with AI, auto-approves eligible claims, and generates settlement documents.

18 Steps
AI Assessment
Photo Evidence
Settlement

Scroll down to walk through the agent

Start Step 1

Welcome

Customer receives a welcome message with process overview.

Form Step 2

Claim Details

Smart form collects structured data with real-time validation.

Question Step 3

Claim Type

Customer answers a routing question to determine the next step.

Router Step 4

Claim Type Router

Routes the flow based on a selected value.

Document Step 5

Vehicle Photos

Document upload with OCR auto-extraction of key fields.

Document Step 6

Repair Estimate

Document upload with OCR auto-extraction of key fields.

Document Step 7

Driving License

Document upload with OCR auto-extraction of key fields.

AI Step 8

Claim Assessment

AI-powered analysis, validation, and decision-making.

Condition Step 9

Auto Approve Check

Workflow branches based on rules or AI recommendation.

E-Signature Step 10

Claim Settlement

Auto-generated document pre-filled with collected data for digital signing.

Notification Step 11

Claim Processed

Automated notification sent to relevant stakeholders.

End Step 12

Claim Settled

Process complete. Confirmation sent.

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Agent at a Glance

18 automated steps from start to completion.

1

Data Collection

Welcome

Start

Claim Details

Form

Claim Type

Question

Claim Type Router

Router

2

Verification & Analysis

Vehicle Photos

Document

Repair Estimate

Document

Driving License

Document

Claim Assessment

AI

3

Decision & Completion

Auto Approve Check

Condition

Claim Settlement

E-Signature

Claim Processed

Notification

Claim Settled

End

Platform Capabilities Used

This AI agent leverages 11+ built-in capabilities of turrant.ai

Dynamic Forms

Collect structured data with validation

Document Upload + OCR

Auto-extract data from uploaded documents

AI Analysis

AI-powered validation and decision-making

Conditional Logic

Auto-route based on rules and AI output

Human-in-the-Loop

Manual approval for flagged cases

E-Signature

Legally binding digital signatures

Branching Questions

Route flow based on customer choices

Notifications

Automated alerts to stakeholders

Smart Routing

Route flow based on selected values

No-Code Builder

Drag-and-drop agent builder

Why Use This AI Agent?

10x Faster

Reduce processing time from days to minutes with end-to-end automation.

99% Accuracy

AI cross-validation catches discrepancies that manual review misses.

Fully Compliant

Built-in compliance with regulatory requirements and complete audit trails.

80% Cost Reduction

Eliminate manual data entry, follow-ups, and paper-based processes.

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