Insurance

Life Insurance Claim
AI Agent

An AI agent that collects policy details and death certificates, verifies claimant identity, checks for early death or accidental cases, runs AI underwriting, and processes claim approvals.

40 Steps
AI Underwriting
ID Verification
Face Verification

Scroll down to walk through the agent

Start Step 1

Start

Customer receives a welcome message with process overview.

Form Step 2

Life Insurance Policy Details

Smart form collects structured data with real-time validation.

Face Verification Step 3

Face Verification

Live camera capture with liveness detection and ID-to-selfie matching.

Document Step 4

Policy Bond

Document upload with OCR auto-extraction of key fields.

Document Step 5

Death Certificate

Document upload with OCR auto-extraction of key fields.

Condition Step 6

Is Accidental Death

Workflow branches based on rules or AI recommendation.

Document Step 7

Police Report

Document upload with OCR auto-extraction of key fields.

Question Step 8

Claimant ID Proof

Customer answers a routing question to determine the next step.

Router Step 9

Claimant Id Proof Document

Routes the flow based on a selected value.

Document Step 10

Passport

Document upload with OCR auto-extraction of key fields.

Verification Step 11

Passport Verification

Real-time verification via government APIs (Perfios/Karza).

Message Step 12

ID Proof Uploaded

Automated notification or status message to the customer.

Document Step 13

Cancelled Cheque

Document upload with OCR auto-extraction of key fields.

Verification Step 14

Cancelled Cheque Verification

Real-time verification via government APIs (Perfios/Karza).

AI Step 15

AI for Checking Early Death

AI-powered analysis, validation, and decision-making.

Condition Step 16

Is Early Death Case

Workflow branches based on rules or AI recommendation.

Message Step 17

Additional Documentation Req…

Automated notification or status message to the customer.

End Step 18

End

Process complete. Confirmation sent.

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Agent at a Glance

40 automated steps from start to completion.

1

Data Collection

Start

Start

Life Insurance Policy Details

Form

Face Verification

Face Verification

Policy Bond

Document

Death Certificate

Document

2

Verification & Analysis

Police Report

Document

Claimant ID Proof

Question

Claimant Id Proof Document

Router

Passport

Document

Passport Verification

Verification

3

Decision & Completion

Cancelled Cheque

Document

Cancelled Cheque Verification

Verification

AI for Checking Early Death

AI

Is Early Death Case

Condition

Additional Documentation Req…

Message

Platform Capabilities Used

This AI agent leverages 13+ built-in capabilities of turrant.ai

Dynamic Forms

Collect structured data with validation

Document Upload + OCR

Auto-extract data from uploaded documents

Gov. API Verification

Real-time verification via Perfios/Karza

Face Verification

Liveness check + selfie-to-ID match

AI Analysis

AI-powered validation and decision-making

Conditional Logic

Auto-route based on rules and AI output

Human-in-the-Loop

Manual approval for flagged cases

Messaging

Automated notifications at each stage

Branching Questions

Route flow based on customer choices

Computations

Server-side calculations and transformations

Smart Routing

Route flow based on selected values

No-Code Builder

Drag-and-drop agent builder

Why Use This AI Agent?

10x Faster

Reduce processing time from days to minutes with end-to-end automation.

99% Accuracy

AI cross-validation catches discrepancies that manual review misses.

Fully Compliant

Built-in compliance with regulatory requirements and complete audit trails.

80% Cost Reduction

Eliminate manual data entry, follow-ups, and paper-based processes.

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